FAQ
We understand that plans can change unexpectedly, and we want to ensure that our cancellation policy is fair to all our guests. As such, we have implemented a clear and concise cancellation policy for our property.
Cancellations made seven days before your arrival date will be refunded to the credit card given during the reservation with a $25 cancellation fee. Cabins must be canceled 30 days before your arrival date to receive a full refund, less a $25 cancellation fee. Reservations canceled within seven or 30 days of your arrival date are non-refundable. You must cancel holiday and Halloween weekend reservations 14 days before your arrival date to receive a refund less a $30 cancellation fee. Cabins must be canceled 30 days before your arrival date to receive a full refund, less a $30 cancellation fee. Reservations canceled within 14 or 30 days of your arrival date are non-refundable. Changes will be treated as cancellations, and re-booking and cancellation fees will apply. Campsite reservations are non-transferable. Refunds will not be given due to the discomforts of nature.
To avoid any inconvenience, please ensure that your travel plans are finalized at least 30 days before your arrival.
We regret that cabin stays are non-transferable, but we do offer optional travel insurance through USI to give you peace of mind. Please click here to learn more about the coverage options: https://my.travelinsure.com/campjellystone/?pcode=60003
Please note that all rates, specials, terms, and policies are subject to change at any time without notice. Thank you for your understanding of our cancellation policy, and we look forward to hosting you at Yogi Bear’s Jellystone Park™ of Estes Campground in the future.
If you have any questions, please contact our staff at (970) 586-4230
Residential pets are welcome on our campsites so long as they are kept on a leash at all times, cleaned up after, and not left alone. There is a $25 fee per pet per night.
Our cottage, three bears, and RV rental units come supplied with linens. We do ask that you bring beach towels for pool use. Camping, cozy, and comfort cabins do not come with linens.
WiFi is available throughout the campground. Don’t plan on streaming any movies from the internet, but email, Facebook, and general web surfing should work just fine. A courtesy phone is provided at the office for your convenience. Cell phones can be spotty on site. Some areas work great and other areas hardly at all depending on carrier.
Due to safety and the amount of small kids that we have at the park, golf cart, ATV/UTV, and motor bike usage is restricted to park ranger use only. If you have someone with accessibility issues, please contact us to make arrangements.